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A technical walkthrough for troubleshooting connectivity issues on the Galaxy S-6. This was probably our most common call for weeks after the S-6 launched. Usually customers would call to complain that they had just downloaded an update and they were having a hard time connecting, or they just couldn't connect at all. As each model is a little different that the one before it (the S-6 had a number of differences from the S-5) the troubleshooting steps from the previous phones would be close, but sometimes wouldn't give the proper steps to resolve the troubleshooting entirely.

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